Yes, Timeless Robe offers free shipping on all orders within Australia. For more information check our Shipping Policy

You can complete your order using one of our secure payment methods. We currently accept the following:

• Visa
• Mastercard
• American Express
• UnionPay
• JCB
• Shop Pay
• Apple Pay
• Google Pay

Please take photos of the item and email them to us at info@timelessrobe.com. We will investigate and arrange for the correct item or a replacement.

To initiate a return, email us at info@timelessrobe.com with your order details and reason for return. We will guide you through the next steps.