Privacy Policy
1. How We Handle Your Information
When you place an order, we collect the information you provide, such as your name, address, and email, so we can process your purchase and deliver your items. While you browse our site, some technical data like your IP address is automatically shared by your device. This helps us understand how our website is used and ensure it functions smoothly.
If you choose to receive updates, we may occasionally send you messages about new arrivals or store news. You can opt out of these communications anytime.
2. Consent
By sharing your information to complete a purchase, confirm a payment, or manage a delivery or return, you agree to its use for that specific task. If we ever wish to use your data for another reason, such as brand updates, we will always ask you first.
If you decide to change your mind later, you can contact us at info@timelessrobe.com to withdraw permission for further use or sharing of your information.
3. Legal Obligations
We may share your information only when required by law or in situations involving a confirmed breach of our Terms of Service.
4. Platform and Data Handling
Our online store is powered by Shopify Inc., which provides the tools we use to operate our business. Your information is stored securely within Shopify’s systems, protected by encryption and firewall safeguards.
For card payments, Shopify processes transactions using encrypted technology that meets strict PCI DSS standards. Once the purchase is finalized, the transaction details are kept only for as long as needed and then permanently deleted.
You can review Shopify’s own terms and privacy pages for additional details:
Shopify Terms | Shopify Privacy Policy
5. Independent Service Partners
At times, we work with trusted partners, such as payment processors, shipping services, or analytics tools. These providers receive only the information necessary to complete their role and are expected to treat it responsibly. We suggest reviewing their privacy practices to better understand how your data may be managed by them, especially if they operate outside your country.
Once you leave our site or are redirected to another service, their privacy terms, not ours, apply.
6. Website Links and Analytics
Links from our site may take you to other pages beyond Timeless Robe. We encourage you to review their privacy statements, as we cannot control how other websites collect or handle information.
We also use Google Analytics to better understand how visitors interact with our site and to improve navigation and content performance.
7. Information Protection
We apply careful safety measures to reduce the risk of unauthorized access, misuse, or loss of your data. Credit card details are encrypted through Secure Socket Layer (SSL) and stored with AES 256 protection. Although no online method is entirely risk free, we adhere to all recognized standards to keep your information safe.
8. Cookies
Our site uses cookies, which are small data files stored on your device, to remember preferences and enhance browsing performance. Some are essential for website operation; others help us improve functionality and track general trends.
You can adjust your cookie settings through your browser or our cookie banner when visiting the site. Blocking cookies may affect how certain features perform but will not prevent you from viewing the site entirely.
Learn more about cookies used by Shopify here: Shopify Cookie Policy.
9. Policy Updates
We may occasionally revise this Privacy Policy to reflect updates in our operations or new legal requirements. Any modifications take effect immediately once published on this page. If significant changes occur, we will note them clearly here.
If ownership of Timeless Robe ever changes, your information may be transferred to the new operator so that service can continue without interruption.
Learn more about cookies used by Shopify here: Shopify Cookie Policy.
9. Policy Updates
We may occasionally revise this Privacy Policy to reflect updates in our operations or new legal requirements. Any modifications take effect immediately once published on this page. If significant changes occur, we will note them clearly here.
If ownership of Timeless Robe ever changes, your information may be transferred to the new operator so that service can continue without interruption.
Timeless Robe Customer Care
Our Team Is Ready to Assist You:
9:00 AM – 5:00 PM AEST (Monday-Friday)
We aim to respond to your email within 48 hours.
Reach out via:
Email: info@timelessrobe.com
Phone (Australia Support):+61 485 978 585
Business information:
Shop Name: Timeless Robe
Company details:
This store is owned and operated by Sehra Capital LLC, a registered U.S. company.
EIN:41-2624338
Registered Business Phone (USA):
+1 917 352 8391
Registered Business Address:
30 N Gould St, STE R
Sheridan, WY 82801
United States
